Some thoughts and reflections on life, work, and shoes. Ok, maybe a little more…
 

Robert Klein Robert Klein

Problem solvers get punched, so wear a helmet

Do your homework, throw away assumptions. The goal is not to be a hero, but to learn, fix, improve, and solve problems. Everybody is happy in the end, as long as you don’t go too far…there’s a fine line between pissing everyone off and saving the day. 

But don’t let a few good shots stop you from getting to the bottom of why things are not working.

Do your homework, throw away assumptions. The goal is not to be a hero, but to learn, fix, improve, and solve problems. Everybody is happy in the end, as long as you don’t go too far…there’s a fine line between pissing everyone off and saving the day. Push too hard and the whole thing blows up - go too soft and nothing changes.

Understanding, improving, fixing – not easy, but definitely worth it. And not just for the sake of the company you work for or for the countless customers and beneficiaries you will likely never meet, even though that should be more than enough. It’s the most fun you will ever have despite the pushback, the resistance, the jabs, and the friendly fire.  

All you can do is to roll with the punches and wear a helmet so that when you do get hit, you stay on course and live for another day to do great things. 

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This blog is a sounding board for my reflections on getting to that position of "better" relating to strategy, business, design, development, shoes, life and more. It's also a vehicle to share what I’ve learned from my victories and failures in the trenches and beyond...an opportunity to explore common situations in uncommon ways and to shed light on those subtle things that made all the difference, and an opportunity to delve into issues that are worthy of attention.

I hope you enjoy reading and feel compelled to share and leave a comment -Rob